Terms and Conditions of sales

Last modification: 2025, March the 3rd

Any online purchase made on the website www.alexiscaraux.com is subject to prior knowledge and acceptance of these General Terms and Conditions.
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1. Preamble

MILLESIWINE is a simplified joint-stock company with a share capital of 13,050 euros, registered with the Tours Trade and Companies Register under number 751 659 228, whose intra-community VAT number is FR72751659228, and whose registered office is located at 76 rue Marcel Tribut, 37000 Tours, France.

MILLESIWINE operates the website available at the URL address https://www.alexiscaraux.com. The Site provides services related to the sale of curated wine selections, online training, and personalized wine collection services.

2. Glossary

- Customer: Any adult individual or legal entity placing an order on the Site.
- Order: A purchase made via the Site : online course, the wine Portraits.
- Personal Account: An optional customer account that allows order tracking and access to exclusive content.
- Product: Any item sold on the Site, including but not limited to wine selections and online training.
- Service: Any service provided by MILLESIWINE, including personalized wine cellar consultation and online training.
- Visitor: Any person browsing the Site without making a purchase.

3. Purpose

These Terms and Conditions define the terms under which MILLESIWINE makes its Site available to Visitors and Customers and the conditions under which its Products and Services are offered.

4. Acceptance of Terms

By accessing and using the Site, Visitors and Customers accept these Terms and Conditions. Confirming an order by clicking the "Confirm my order" button and checking the box "I accept the General Terms and Conditions" constitutes full acceptance of these terms.

The applicable Terms and Conditions are those in force at the time of purchase. MILLESIWINE reserves the right to modify these terms at any time, with new terms applying only to future orders.

5. Products and Services

MILLESIWINE offers the following services through the Site:
- Online training: "The 10 Principles to Understand French Wine," available for purchase with immediate access upon payment confirmation.
- Wine Portrait Signature: A personalized selection of 3 bottles of wine.
- Wine Portrait Prestige: A personalized selection of 6 bottles of wine.
- Personalized Wine Collection Service: A bespoke consultation service to curate a wine cellar tailored to the Customer's tastes and preferences.

All sales are final once the order is confirmed.

6. Prices and Payment

- Prices are listed in Euros (€), including all applicable taxes.
- Payment is required at the time of order confirmation (PayPal, credit card).
- Access to the training is granted immediately upon payment confirmation.
- Wines are shipped according to the specified delivery schedule.

7. Order Processing and Delivery

- Order confirmation is sent by email after payment.
- Shipping is available in France, in EU and in the United States. On a case-by-case basis for other countries
- Estimated delivery times: France (3 business days), Europe (5 business days), USA (15 business days).
- MILLESIWINE is not responsible for customs delays.

8. Right of Withdrawal

- Online training and the Wine Portraits: No refunds after access is granted.
- Contact: contact@alexiscaraux.com.

9. Liability and Force Majeure

- MILLESIWINE is not responsible for delays due to external circumstances (e.g., strikes, natural disasters, customs delays).
- Customers are responsible for providing correct delivery information.
- In case of transport damage, the customer is to notify MILLESIWINE within 48 hours.

10. Intellectual Property

- The Site's content (texts, images, videos, brand) is protected by intellectual property laws.
- The online course is personal and non-transferable.

11. Dispute Resolution

- Governing law: French law.
- Claims: contact@alexiscaraux.com.
- Disputes: European Online Dispute Resolution Platform: [https://webgate.ec.europa.eu/odr/](https://webgate.ec.europa.eu/odr/).
- Jurisdiction: French courts.

12. Privacy Policy

MILLESIWINE processes personal data in accordance with its Privacy Policy, which is available on the Site.