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FAQ

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Below, you will find some frequently asked questions by my customers, along with my answers of course! If you can't find the answer to your questions, contact me! I will do my best to respond as quickly as possible!

Wine Cellar Management

The cellar creation contract lasts one year. However, I give you the opportunity to test the service for 3 months with our discovery offer. Then, you can opt for one of our annual offers.

Yes, you can pay by direct debit every month for one year. You can also pay all at once or every quarter.

For each option, I provide a list of the estates and wines recently selected for clients within the framework of the different options. You will find the distribution of the wines by regions and colors. This list is provided for information purposes only and is not contractual. Indeed, I wish to keep a certain flexibility in the choice of the wines and allow you to benefit from nice opportunities which always arise during my encounters with the wine growers.
Don't forget that within the framework of each formula, you can make special requests.

Before we start, I will ask you if you have any special requests.
For example, I have a client who wants to build a cellar of only red wines. I have another client who only wants to buy wines from the 2015 vintage - the year his son was born.

Every six months, a list of your wines is sent to you, including information on the price of the wines. You also have the possibility to reorder a bottle that you liked, provided it's still available.

In this category, the wines can be kept for 5 years without any problem, provided they are kept in good conditions. Do not hesitate to contact me if you have any questions about the storage of your wines.

Most of the wines you will receive are certified organic. It should be noted that today, the vast majority of estates and winemakers known for the quality of their production have an organic approach, but not all of them have the certification. This is the case of the estates I visit, some of which have not chosen the certification.

"Natural" wines are wines that are vinified without sulfur during the winemaking process in the cellar. Generally speaking, the answer is no. It should be noted that most reputable winemakers today vinify with very low doses of sulfur, but sufficient to ensure the quality of the wine. Even the so-called ""natural"" winemakers do not refrain from protecting a barrel if they have the slightest doubt about the quality of a wine.

The quality of corks has considerably improved in recent years. Unfortunately, it is still possible to come across a corked bottle. If this is the case, I will gladly replace your bottle.

The prices of the different formulas are established in Euro. A fixed exchange rate is applied to display the price in US dollars. This exchange rate is updated regularly.

Storage

The wines are stored on the premises of my business partner, located in the Paris region. This provides optimal storage conditions, as well as security and the necessary insurance for wine storage. [...It takes about a week to make the wines available to my clients in France.]

Events

With great pleasure! Sharing my passion for wine is part of the DNA of my service. Do not hesitate to ask me! There's only one restriction: these visits are done in small groups.

Upcoming events are posted on the website, in the “events” menu. Do not hesitate to contact us to organize a wine tasting near where you live (France, Europe and USA)!

Wine shipping

Subscription Orders are shipped two times a year. The first shipment of wines takes place between 30 and 45 days after the date of purchase of the subscription. The second shipment occurs between the 7th and 8th month of the subscription. Shipping dates can be adapted on a case-by-case basis according to the customer's needs. For special requests, please contact us.
We work with carriers specialized in wine shipping. We are committed to ensuring the delivery of your bottles in the best conditions. Your bottles of wine are packaged in secure packaging perfectly suited to wine.

The delivery of your wines is guaranteed against all risks relating to transport (loss, theft, breakage).

For shipping in mainland France, the prices of the formulas include the shipping costs.
For shipping outside mainland France (EU, UK, USA), transport costs are displayed according to the country of delivery.

For shipping the wines within the Euro zone as well as to the United States, there are no taxes to pay upon receipt of the wines. For any other country, please contact us.